We're here for purchase help.

For purchase or download problems, duplicate charges, refund requests, or a privacy or deletion request, email support@capilune.store.

For an order issue, include your purchase email, order reference if available, and a short description. Never send passwords, sign-in codes, full card details, or sensitive quiz or chat content.

Digital materials are delivered through your verified account, not by shipping. Sign in with the email used at checkout to access your paid plan and downloads. Payment confirmation must be verified before access unlocks.

Data requests require account-ownership verification. Deletion is not automatic; some records may need to remain where applicable law requires.